Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the LoveLab.in website and services provided by Rishabh Innovations LLP ("we", "our", "us"). By accessing or using our website, you agree to comply with and be bound by these Terms.

2. Services

2.1 Overview

We provide AI-based relationship guidance services to couples and individuals through our website. Our services are designed to address a wide array of relationship, love, and couple-related issues by leveraging advanced artificial intelligence algorithms.

2.2 Detailed Description of Services

Upon accessing our services, users are presented with questions covering various aspects of relationship dynamics. These questions are curated to capture a broad spectrum of relationship scenarios and issues. User responses are securely collected and analyzed by our AI system using advanced natural language processing (NLP) and machine learning (ML) techniques. The AI identifies core relationship problems and generates potential solutions or guidance based on evidence-based practices and psychological principles. This process is entirely automated and provides users with actionable steps and insights aimed at improving their relationships.

2.3 Nature of Services

The solutions provided through our AI-based system are suggestions and do not involve any human intervention. It is important to understand that these solutions are purely AI-generated and should not be taken as professional counseling advice. Users should exercise their own judgment and discretion when following the AI suggestions.

3. User Accounts

3.1 Registration

To use our services, you must create an account by providing your email address. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3.2 Account Security

You must notify us immediately if you suspect any unauthorized use of your account. We will not be liable for any loss or damage arising from your failure to protect your account information.

4. Payment and Refunds

4.1 Payment

Users are required to pay a fee to access our services. Payment must be made through the methods specified on our website.

4.2 No Refund Policy

All payments are non-refundable. By making a payment, you agree to our no-refund policy. If you have any issues with our services, please contact us, and we will do our best to resolve the matter.

5. Use of Services

5.1 Lawful Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:

Use our services in any way that violates any applicable local, national, or international law or regulation.

Use our services for any unauthorized or fraudulent purpose.

5.2 Prohibited Conduct

You must not:

Interfere with or disrupt the operation of our website or services.

Attempt to gain unauthorized access to any part of our website or services.

Use our services to transmit any harmful or malicious code, such as viruses or malware.

6. Intellectual Property

6.1 Ownership

All content on our website, including text, graphics, logos, and software, is the property of Rishabh Innovations LLP and is protected by applicable intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website and services for personal, non-commercial purposes. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

7. Disclaimer of Warranties

7.1 No Warranties

Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.

7.2 AI-Based Solutions

The solutions provided by our AI are suggestions and should not be taken as professional counseling advice. Users should exercise their own judgment and discretion when following the AI suggestions. Rishabh Innovations LLP is not liable for any outcomes resulting from the use of our AI-based solutions.

8. Limitation of Liability

To the fullest extent permitted by law, Rishabh Innovations LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

Your use of or inability to use our services.

Any unauthorized access to or use of our servers and/or any personal information stored therein.

Any bugs, viruses, or other harmful code that may be transmitted to or through our services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or our services shall be resolved in the courts of Raipur, Chhattisgarh.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website and updating the "Effective Date" at the top. You are advised to review these Terms periodically for any changes.

11. Contact Us

If you have any questions about these Terms, please contact us:

Email: care@lovelab.in

Address: Sadar Bazar, Raipur, Chhattisgarh